Martin Grunstein

Sales at Colgate-Palmolive gave this Sydney speaker an early grounding before Martin Grunstein set up Success Communications in 1985, a business built on customer service training for companies across more than a hundred industries. Studies in psychology and marketing at UNSW sits behind the approach, which has also extended to work with rugby league, rugby union and soccer teams on the mental side of their game. Rather than hype audiences up, the sessions teach specific techniques for professional attitude, reading a customer's expectations and building repeat business, tailored closely to each organisation's actual situation. Grunstein has also written comedy professionally.